Two empty chairs at a table with a notepad

Habitability

There is no heat or no hot water in my NYC apartment.

That is an HPD conditions problem. Photograph it, write the date, and open a 311 request. If it is dangerous tonight, treat it as an emergency. NYC publishes heat-season and hot-water rules on the Tenant Bill of Rights — we do not reprint the temperature or the hour-count here. Do not skip rent on a rumor.

You do not have to solve the whole case tonight. Take the next right step.

Key takeaways

  • Habitability is a legal floor, not a preference list.
  • City code enforcement can inspect without a court case.
  • Remedies differ by state. Confirm before you skip rent.

Do this today

  1. Photograph the condition and write the date.
  2. Send a written request. Keep a copy.
  3. Ask code enforcement or legal aid before using a self-help remedy.

What this page is not

  • Not a punch list we fill in for your unit.
  • Not permission to withhold rent.
  • Not legal advice.

Confirm it locally

Caps, clocks, and entry hours live in your state chapter. Search below, or take the paper to legal aid if a court is named.

    Full habitability guide

    People also ask

    Official sources

    Cluster: Habitability

    Last reviewed 8 September 2026. Legal information, not legal advice. Not a law firm. hello@renterprotection.org