Do this today
- Photograph the condition. Write the date.
- Dial 311 or file with Des Moines 311.
- If there is no heat, no water, or a gas smell: 911 or the utility first.
What does “livable” mean in Des Moines?
Heat, water, sanitation, and structural safety are the usual floor. The exact list is in Iowa Uniform Residential Landlord and Tenant Act and often in the city housing code Des Moines 311 enforces. This desk does not reprint temperature charts or hour-counts.
What if nothing happens after I report it?
Keep the request numbers from 311 or Des Moines 311. Take that file to legal aid. Do not skip rent on a rumor. If the condition is dangerous tonight — no heat in winter, a gas leak, a collapsed ceiling — treat it as an emergency.
Is Des Moines the same as the rest of Iowa for renters?
Iowa URLTA is the book. Des Moines Neighborhood Inspection is the conditions door. Polk County small claims — landlord-tenant hears possession cases. Dial 311 for City services. Do not import another city’s ordinance.
The Des Moines layer
Iowa URLTA is the book. Des Moines Neighborhood Inspection is the conditions door.
Iowa Uniform Residential Landlord and Tenant Act (Iowa Code §§ 562A.1 to 562A.37) is the Iowa floor. We name it. We do not paraphrase a day-count or a dollar cap out of it.
Des Moines questions
What if there is no heat or no water in Des Moines?
Treat it as urgent. Dial 311 or file with Des Moines 311. If it is dangerous tonight, 911 or the utility. Then write it down and call legal aid before you skip rent.
Is Des Moines the same as the rest of Iowa for renters?
Iowa URLTA is the book. Des Moines Neighborhood Inspection is the conditions door. Polk County small claims — landlord-tenant hears possession cases. Dial 311 for City services. Do not import another city’s ordinance.
What number should I call in Des Moines?
Danger: 911. Mental-health crisis: 988. City services: 311. Court papers: LawHelp.org the same day. Des Moines 311 does not replace legal aid when a case is filed.
National answers on this desk
Last reviewed 8 September 2026. Legal information, not legal advice. Not a law firm. hello@renterprotection.org
