Do this today
- Write the problem. Date it. Keep photos.
- Open a request with City and County of Honolulu — DIT / 311 or dial 311.
- Do not skip rent until legal aid has read the process for your state.
Who inspects a Honolulu rental?
City and County of Honolulu — DIT / 311 is the local conditions door, and 311 is often how you open a request. An inspector’s dated notice is a different kind of paper than a text to the manager. Hawaii Chapter 521 is the book. Confirm City and County of Honolulu for local code.
Can I stop paying rent to force the repair?
Sometimes Hawaii law provides a repair-and-deduct or rent-withholding process, and sometimes skipping rent is grounds for eviction. That line is in Hawaii Residential Landlord-Tenant Code. Ask legal aid before you change what you pay.
City and County of Honolulu — what is the local layer?
Hawaiʻi Revised Statutes are the statewide book. The consolidated City and County adds code enforcement. District Court hears many landlord-tenant cases. Neighbor-island rules are not Honolulu rules.
The Honolulu layer
Hawaii Chapter 521 is the book. Confirm City and County of Honolulu for local code.
Hawaii Residential Landlord-Tenant Code (Haw. Rev. Stat. §§ 521-1 to 521-85) is the Hawaii floor. We name it. We do not paraphrase a day-count or a dollar cap out of it.
Honolulu questions
My landlord in Honolulu will not make repairs — what can I do?
Put it in writing. Keep photos. File with City and County of Honolulu — DIT / 311 or dial 311. Do not skip rent until legal aid has read Hawaii Residential Landlord-Tenant Code with you.
Is 311 enough?
311 opens a City request. It is not a court case and it is not legal aid. Keep the request number. If the unit is dangerous tonight, 911 or the utility first.
City and County of Honolulu — what is the local layer?
Hawaiʻi Revised Statutes are the statewide book. The consolidated City and County adds code enforcement. District Court hears many landlord-tenant cases. Neighbor-island rules are not Honolulu rules.
What number should I call in Honolulu?
Danger: 911. Mental-health crisis: 988. City services: 311. Court papers: LawHelp.org the same day. City and County of Honolulu — DIT / 311 does not replace legal aid when a case is filed.
National answers on this desk
Last reviewed 8 September 2026. Legal information, not legal advice. Not a law firm. hello@renterprotection.org
