Do this today
- Write the problem. Date it. Keep photos.
- Open a request with St. Louis Building Division or dial 311.
- Do not skip rent until legal aid has read the process for your state.
Who inspects a St. Louis rental?
St. Louis Building Division is the local conditions door, and 311 is often how you open a request. An inspector’s dated notice is a different kind of paper than a text to the manager. City of St. Louis and St. Louis County are separate. Use the City stack only if the unit is in the City.
Can I stop paying rent to force the repair?
Sometimes Missouri law provides a repair-and-deduct or rent-withholding process, and sometimes skipping rent is grounds for eviction. That line is in Missouri landlord and tenant statutes. Ask legal aid before you change what you pay.
City of St. Louis or St. Louis County?
They are separate governments. A County ordinance or court is the wrong stack for a City address. Missouri statutes are the floor. The City Building Division inspects many conditions inside the City.
The St. Louis layer
City of St. Louis and St. Louis County are separate. Use the City stack only if the unit is in the City.
Missouri landlord and tenant statutes (Mo. Rev. Stat. §§ 441.005 to 441.920) is the Missouri floor. We name it. We do not paraphrase a day-count or a dollar cap out of it.
St. Louis questions
My landlord in St. Louis will not make repairs — what can I do?
Put it in writing. Keep photos. File with St. Louis Building Division or dial 311. Do not skip rent until legal aid has read Missouri landlord and tenant statutes with you.
Is 311 enough?
311 opens a City request. It is not a court case and it is not legal aid. Keep the request number. If the unit is dangerous tonight, 911 or the utility first.
City of St. Louis or St. Louis County?
They are separate governments. A County ordinance or court is the wrong stack for a City address. Missouri statutes are the floor. The City Building Division inspects many conditions inside the City.
What number should I call in St. Louis?
Danger: 911. Mental-health crisis: 988. City services: 311. Court papers: LawHelp.org the same day. St. Louis Building Division does not replace legal aid when a case is filed.
National answers on this desk
Last reviewed 8 September 2026. Legal information, not legal advice. Not a law firm. hello@renterprotection.org
