Apartment window at dusk, keys on the sill

Washington, DC, DC · Repairs

Washington, DC repairs

Put the repair in writing and keep dated photos. In Washington, DC, DC Department of Housing and Community Development and 311 are the local conditions doors. An inspector’s dated notice is often worth more later than unanswered texts. Whether you may withhold rent is a District of Columbia question in District of Columbia residential tenancy statutes — ask legal aid before you skip a payment.

You do not have to solve the whole case tonight. Take the next right step.

Do this today

  • Write the problem. Date it. Keep photos.
  • Open a request with DC Department of Housing and Community Development or dial 311.
  • Do not skip rent until legal aid has read the process for your state.

Who inspects a Washington, DC rental?

DC Department of Housing and Community Development is the local conditions door, and 311 is often how you open a request. An inspector’s dated notice is a different kind of paper than a text to the manager. DC law is the whole local stack. Neighboring Maryland and Virginia counties are different jurisdictions.

Can I stop paying rent to force the repair?

Sometimes District of Columbia law provides a repair-and-deduct or rent-withholding process, and sometimes skipping rent is grounds for eviction. That line is in District of Columbia residential tenancy statutes. Ask legal aid before you change what you pay.

Who do I call in DC — 311, DHCD, OTA, or court?

311 opens City requests. DHCD handles much of the rent-stabilization stack. The Office of Tenant Advocate helps tenants navigate. Superior Court is where a possession case is heard. Match the paper to the door.

The Washington, DC layer

DC law is the whole local stack. Neighboring Maryland and Virginia counties are different jurisdictions.

District of Columbia residential tenancy statutes (D.C. Code §§ 42-3201 to 42-3651.08) is the District of Columbia floor. We name it. We do not paraphrase a day-count or a dollar cap out of it.

Washington, DC questions

My landlord in Washington, DC will not make repairs — what can I do?

Put it in writing. Keep photos. File with DC Department of Housing and Community Development or dial 311. Do not skip rent until legal aid has read District of Columbia residential tenancy statutes with you.

Is 311 enough?

311 opens a City request. It is not a court case and it is not legal aid. Keep the request number. If the unit is dangerous tonight, 911 or the utility first.

Who do I call in DC — 311, DHCD, OTA, or court?

311 opens City requests. DHCD handles much of the rent-stabilization stack. The Office of Tenant Advocate helps tenants navigate. Superior Court is where a possession case is heard. Match the paper to the door.

What number should I call in Washington, DC?

Danger: 911. Mental-health crisis: 988. City services: 311. Court papers: LawHelp.org the same day. DC Department of Housing and Community Development does not replace legal aid when a case is filed.

National answers on this desk

Last reviewed 8 September 2026. Legal information, not legal advice. Not a law firm. hello@renterprotection.org