Apartment window at dusk, keys on the sill

Austin, TX · Habitability

Austin habitability

Heat, water, sanitation, and structural safety are the floor of a rental in Austin. What counts, and what you may do if it fails, is in Texas Property Code — residential tenancies and often in the city housing code. Austin 311 and 311 are how you open a local request. Do not skip rent on a rumor.

You do not have to solve the whole case tonight. Take the next right step.

Do this today

  • Photograph the condition. Write the date.
  • Dial 311 or file with Austin 311.
  • If there is no heat, no water, or a gas smell: 911 or the utility first.

What does “livable” mean in Austin?

Heat, water, sanitation, and structural safety are the usual floor. The exact list is in Texas Property Code — residential tenancies and often in the city housing code Austin 311 enforces. This desk does not reprint temperature charts or hour-counts.

What if nothing happens after I report it?

Keep the request numbers from 311 or Austin 311. Take that file to legal aid. Do not skip rent on a rumor. If the condition is dangerous tonight — no heat in winter, a gas leak, a collapsed ceiling — treat it as an emergency.

What extra rules does Austin have?

Austin has added local tenant-protection ordinances on top of Chapter 92. What is in force, and what a court has paused, is a now-question — read the City, not a 2021 flyer. Code enforcement and 311 remain the conditions doors. Travis County justice court hears possession.

The Austin layer

Confirm any Austin-only rule on the City site. Do not rely on an old local ordinance the state later limited.

Texas Property Code — residential tenancies (Tex. Prop. Code ch. 92) is the Texas floor. We name it. We do not paraphrase a day-count or a dollar cap out of it.

Austin questions

What if there is no heat or no water in Austin?

Treat it as urgent. Dial 311 or file with Austin 311. If it is dangerous tonight, 911 or the utility. Then write it down and call legal aid before you skip rent.

What extra rules does Austin have?

Austin has added local tenant-protection ordinances on top of Chapter 92. What is in force, and what a court has paused, is a now-question — read the City, not a 2021 flyer. Code enforcement and 311 remain the conditions doors. Travis County justice court hears possession.

What number should I call in Austin?

Danger: 911. Mental-health crisis: 988. City services: 311. Court papers: LawHelp.org the same day. Austin 311 does not replace legal aid when a case is filed.

National answers on this desk

Last reviewed 8 September 2026. Legal information, not legal advice. Not a law firm. hello@renterprotection.org