Apartment window at dusk, keys on the sill

Richmond, VA · Repairs

Richmond repairs

Put the repair in writing and keep dated photos. In Richmond, Richmond 311 and 311 are the local conditions doors. An inspector’s dated notice is often worth more later than unanswered texts. Whether you may withhold rent is a Virginia question in Virginia Residential Landlord and Tenant Act — ask legal aid before you skip a payment.

You do not have to solve the whole case tonight. Take the next right step.

Do this today

  • Write the problem. Date it. Keep photos.
  • Open a request with Richmond 311 or dial 311.
  • Do not skip rent until legal aid has read the process for your state.

Who inspects a Richmond rental?

Richmond 311 is the local conditions door, and 311 is often how you open a request. An inspector’s dated notice is a different kind of paper than a text to the manager. Virginia VRLTA is the book. Richmond 311/code is the conditions door.

Can I stop paying rent to force the repair?

Sometimes Virginia law provides a repair-and-deduct or rent-withholding process, and sometimes skipping rent is grounds for eviction. That line is in Virginia Residential Landlord and Tenant Act. Ask legal aid before you change what you pay.

Is Richmond the same as the rest of Virginia for renters?

Virginia VRLTA is the book. Richmond 311/code is the conditions door. Richmond General District Court — unlawful detainer hears possession cases. Dial 311 for City services. Do not import another city’s ordinance.

Who do I call in Richmond if the unit is not livable?

Richmond 311 and 311 are the local conditions doors. Put the repair in writing and keep photos. Virginia VRLTA is the book. Richmond 311/code is the conditions door. Do not skip rent on a rumor.

The Richmond layer

Virginia VRLTA is the book. Richmond 311/code is the conditions door.

Virginia Residential Landlord and Tenant Act (Va. Code §§ 55.1-1200 to 55.1-1262) is the Virginia floor. We name it. We do not paraphrase a day-count or a dollar cap out of it.

Richmond questions

My landlord in Richmond will not make repairs — what can I do?

Put it in writing. Keep photos. File with Richmond 311 or dial 311. Do not skip rent until legal aid has read Virginia Residential Landlord and Tenant Act with you.

Is 311 enough?

311 opens a City request. It is not a court case and it is not legal aid. Keep the request number. If the unit is dangerous tonight, 911 or the utility first.

Is Richmond the same as the rest of Virginia for renters?

Virginia VRLTA is the book. Richmond 311/code is the conditions door. Richmond General District Court — unlawful detainer hears possession cases. Dial 311 for City services. Do not import another city’s ordinance.

Who do I call in Richmond if the unit is not livable?

Richmond 311 and 311 are the local conditions doors. Put the repair in writing and keep photos. Virginia VRLTA is the book. Richmond 311/code is the conditions door. Do not skip rent on a rumor.

What number should I call in Richmond?

Danger: 911. Mental-health crisis: 988. City services: 311. Court papers: LawHelp.org the same day. Richmond 311 does not replace legal aid when a case is filed.

National answers on this desk

Last reviewed 8 September 2026. Legal information, not legal advice. Not a law firm. hello@renterprotection.org